At British Airways, technology powers every journey. Our tech teams create new solutions that will define the next generation of airline operations while helping millions of customers travel smoothly and safely across the globe. Working with our tech teams means having an opportunity to make a real impact and disrupt the wider aviation industry.
British Airways is part of International Airlines Group (IAG). With a fleet of around 570 aircraft flying to more than 250 destinations worldwide, IAG has over 66,000 talented colleagues around the world. Innovation drives what we do every day, and our tech teams are right at the heart of that future.
We celebrate originality in everything we do. This means we encourage curiosity for change. At British Airways, we don’t just care about our customers, we care about each other too. Together, we can achieve our mission, celebrate successes, and recognise the impact that our colleagues make in their own unique way.
We’re committed to increasing gender and ethnic representation across all levels and improving accessibility across every part of our colleague experience through:
Your ideas matter here, and you’ll have the space and support to bring them to life.
Our Values are what we believe in as an organisation and what is expected of all our colleagues who work at British Airways. Quite simply, every colleague should strive for Excellence, be Caring, and Open-minded.
Underpinning our values is our ethos to be safe and secure in everything we do. Looking out for ourselves, our colleagues, and our customers, to make sure everyone remains free from harm.
We strive for excellence in every interaction.
We are genuine, warm and proud to represent British Airways, ensuring our customers and colleagues feel listened to and valued.
We are bold and confident, celebrating uniqueness of every customer and colleague.
Our colleague network groups are the engine of our strategy, representing what’s truly reflective of the world we live in. Our established Women’s Inclusion Network Group for Success (WINGS) is just the beginning. Flying Proud (LGBTQ+), BeME (ethnic diversity), and Carers and Parents, are all incredibly strong networks that help us create a workplace where colleagues feel understood, valued, and empowered.
Your wellbeing is as important as your work. To ensure our colleagues can work at their highest potential, we offer:
Because when you feel your best, you can do your best.
Through BA Better World, we’re on our most important journey yet – to create a more sustainable future for our planet, our people, and the communities we serve. From investing in sustainable aviation fuels and next-generation aircraft, to reducing single-use plastics and supporting carbon removal projects, we’re taking action to reach net zero emissions by 2050.
From your first day, colleagues enjoy brilliant staff travel benefits from standby flights to discounted fares for friends and family. As your journey continues, these benefits grow even further to enhance your experience working at British Airways.
We look forward to welcoming you aboard to a workplace where the sky is never the limit.
Director of Technology and Transformation
I’m Elizabeth Wright, a Director of Technology and Transformation with over 20 years of experience leading strategic change across FTSE 100 organisations. At British Airways, I’m proud to drive enterprise transformation within the Customer & Commercial Domain—shaping digital strategy, cloud-enabled innovation, and agile ways of working to deliver meaningful impact. Over the years, I’ve led £250M+ portfolios across aviation, retail, manufacturing, and hospitality. Modernising legacy systems, enhancing customer experiences, and driving data-led decision making. I’m passionate about delivery transformation and building high-performing, diverse teams. Supporting women in tech is something I truly care about diverse perspectives are essential when navigating complexity and driving innovation.
My journey began with a part-time Business Information Technology degree while working at Madge Networks—where I quickly realised that network engineering wasn’t for me! Since then, I’ve had the privilege of helping to shape transformation at some of the UK’s most iconic brands, applying what I’ve learned to new technology challenges. If you’re considering a career in tech, my advice is simple: take the leap. The world of technology never stands still today it’s AI, tomorrow… who knows?
While predicting, diagnosing, and prescribing actions that will improve business performance, I’ve been driven by a deep love for technology in all its forms and an unwavering belief in its power to enable transformation. Throughout my career across popular global brands, I have seen firsthand how innovation through technology can unlock human potential, foster creativity, and build resilient, forward-thinking organisations. My passion for the aviation industry stems from its incredible capacity for innovation, connection, and adventure. I believe that the future of aviation depends on fresh ideas, diverse talent, and a bold willingness to embrace change. Working at British Airways brings a unique mix of opportunity and challenge in this space and that is what I enjoy the most.
I am committed to inspiring the next generation of female professionals to consider a career in aviation, to recognise the endless opportunities to grow, learn, and make a meaningful impact on the world through this dynamic industry. Whether it’s through advancing digital solutions or pioneering sustainable advancements, I believe that innovative minds have the power to elevate aviation to new heights. Join us and become part of this exciting journey—where passion meets purpose and dreams take flight. Bring your skills, courage and determination and we will play our part in ensuring that you succeed . What are you waiting for?
