Natwest

We turn possibilities into progress

NatWest Group is a UK-focussed bank, serving over 20 million customers, with businesses across retail, commercial and private banking markets.

Retail banking – Through the NatWest, Royal Bank of Scotland and Ulster Bank NI brands we provide a comprehensive range of banking products and related financial services including current accounts, mortgages, personal unsecured lending and personal deposits.

Commercial & institutional – Through specialist sector knowledge and capabilities, we deliver comprehensive products and solutions for businesses ranging from start-ups to corporates and large institutions.

Private banking – We serve the banking, lending and wealth management needs of UK-connected high-net-worth individuals and their interests. Our Investment Centre of Excellence delivers investment requirements of customers across NatWest Group.

Succeeding with customers

At the heart of NatWest Group is a clear ambition – succeeding with customers. It’s what drives us to build enduring relationships with the businesses and communities we serve across every region of the UK – and our people are the foundation of how we do this.

Our performance makes clear our strategy is working. However, in an ever-competitive and fast-moving landscape, we have sharpened the focus of our priorities going forward around:

Disciplined growth – sustainably growing by building stronger and deeper relationships, whilst attracting new customers.
Leveraging simplification – moving forward from bank-wide simplification, maximising our technology and capability to deliver customer growth more efficiently and effectively.
Active balance sheet and risk management – actively managing our balance sheet and risk as a trusted partner to customers, delivering growth and sustainable returns.

The bank that turns possibilities into progress

Through a clear focus on our strategic priorities we are building a more agile, integrated and technology-driven bank, powered by future-fit capabilities and guided by three core behaviours:

We start with customers

We raise the bar

We own our impact

We aim to drive positive impact through the core of our business. Whether we’re supporting customers in managing their money, planning for the future, or building better, more resilient businesses, our long-term growth is built on understanding and responding to their priorities, ambitions and the challenges they face. We know the success of customers and the UK economy is reciprocal with our bank’s success. By actively managing economic, social, and environmental impacts, we can support sustainable customer growth and create long-term shareholder value.

Find the role that’s right for you

We know the skills our people need in the future will be different from those of today. We’re passionate about supporting our people and providing them with the capabilities to succeed.

We’re building a relationship bank for a digital age. Our customers expect to be able to interact with us in person, or by using technology. That freedom carries on to our colleagues. We offer different types of working arrangements to allow the best in collaboration, and to give flexibility where it’s needed. Some of these arrangements depend on the type of job you do, and some of them depend on you and the type of flexibility you need.

Flexible working
Whether you’re a parent, a carer, a student, or just have a busy lifestyle, we know it’s not always easy to commit to standard working hours. So we offer a range of flexible working arrangements that will let you balance your life between home and work.

Note that in some jobs, we might not be able to offer flexible hours for business reasons. We’ll always accommodate flexible working where we can, so speak to your hiring manager or recruiter about which options work for you and for us.

Your benefits, your choice

You know what you want better than we do. So we’ve designed our reward package with that in mind. On top of your salary you’ll get retirement funding and, depending on your job, benefit funding too. That flexible package gives you the freedom to choose the benefits that suit you and your family.

Your health

Private Medical Cover

Opt in to different levels of cover for you and your family. Covers health needs big and small, including physio, virtual GP, cancer, gender identity, mental health, and more.

Dental Cover

Claim back the cost of dental work, from routine check-ups to big jobs. Choose from different levels of cover, and add your family too.

Health Assessment

Like an MOT for your health. Get an annual review to check your fitness, and catch early warning signs of problems down the line. Available for your partner too.

Peace of mind

Life Cover

Pays a lump sum to your loved ones if the worst happens, as well as giving them care and financial advice.

Disability Cover

Get a replacement income if disability means you can’t work anymore.

Health Assessment

Pays out a tax-free lump sum if you or a partner are diagnosed with a life-changing illness. Plus nursing and medical support.

Personal Accident Insurance

Covers you and your family in case of a range of accidents. Pays out a tax-free sum, plus virtual healthcare access.

Investing for tomorrow

Retirement Savings Plan

Use your pension funding to save for retirement. A flexible, tax-efficient way to plan for the future.

Sharesave

Buy NatWest Group shares at an agreed, discounted price. Then either cash in the value for profit, or keep the shares.

Sharing in Success

Get up to £1500 in NatWest Group shares each year. As long as our business is meeting our long term, sustainable targets.

Buy As You Earn

Buy NatWest Group shares at market price every month, and save on tax.

Extras that count

Holiday Buy

Get more days off for rest and relaxation.

Bike for Work

Spread the cost of a new bike while saving on tax.

Shopping Card

Load up straight from your pay and get cashback on spending.

Payroll Giving

Support the causes you care about every month.

Car Schemes

Car leasing made super easy.

Inclusion

Understanding the diverse perspectives and needs of our communities helps us support our customers to the best of our ability. That’s why we strive to be an inclusive business that gives all our colleagues and customers the opportunity to turn possibilities into progress.

Gender

We recognise the value of a gender balanced team. It’s vital to our success to make sure everyone has the encouragement, inspiration and opportunity to take their career with us as far as they want to.

LGBTQ+

As an inclusive employer, we aim to continue to deliver a better LGBTQ+ colleague and customer experience. With insight, education and support, we are working towards being an LGBTQ+ employer of choice.

Disability and neurodiversity

To build an inclusive bank, we’re positively addressing the needs of disabled and neurodivergent colleagues and candidates.

Socio-economic diversity

We’re committed to providing an inclusive environment where all colleagues have the same opportunity to progress in their careers, regardless of their socio-economic background. Our goal is to continue to drive for increased socio-economic diversity.

Ethnicity

It’s important that the diversity of our team reflects the diversity of our customers. It helps us to have greater empathy with them and a deeper understanding of their needs.

Learning and development

Learn what you want, how you want

We make it easy for our colleagues to get curated learning that sets them up for the future they want. From bitesize on demand courses, to events and professional qualifications.

Choose learning by skill, theme, or business area. Go deeper into the skills you have already, or build brand new ones. Work through the heaps of in-house content, or use the links to outside sources to go further.

Employee-led networks

We support a variety of employee organised and led groups – known as ‘Employee Led Networks’. Our networks are sponsored by members of our Executive Committee and are made up of volunteer colleagues who play a key role in delivering, raising awareness of, and influencing our bank-wide inclusion strategy.

Armed Forces Network

Aspire Network

Enable Disability and Neurodiversity Network

HomeLife Network

Gender Network

Multicultural Network

Rainbow Network

Meet Natwest colleagues

Ashley Clifford

Head of Early Talent

I was drawn to the Banking and Finance sector because I had a family member who had previously worked for NatWest and spoke really highly of it (sheer luck). They were an inspiration to me and so that sparked my interest, and the more I learned, the more passionate I became about the impact the Bank has on people’s everyday lives.

The achievement I’m most proud of from my graduate days is the relationships I built and how they still support me most days now. I found some of my best friends through my programme and that is very special to me.

The legacy I’d like to leave is that the possibilities for your career are endless. There’s no one “right” path, and as long as you’re motivated, learn and show up as the best version of you determined to do the best possible work then you should never underestimate the difference you can make.
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Sruthi Kannan

Head of Strategy & Innovation

Sruthi Kannan has built her career by connecting ideas, experiences and opportunities in ways that create meaningful progress. What defines her leadership is not just curiosity, but the ability to turn curiosity into momentum, translating emerging ideas into strategic direction, scalable innovation and tangible outcomes. Across her career, she has developed a reputation for operating at the intersection of possibility and execution: exploring what is next, while staying grounded in what it takes to deliver real impact.
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