LexisNexis Risk Solutions – Carmen Jackson, Director Quality Engineering

We interviewed Carmen Jackson, Director Quality Engineering at LexisNexis Risk Solutions on her experience and thoughts on women in tech.

Lexis employee

  1. What does your job role involve?

One of my primary job roles involves managing continuous improvement initiatives, improving overall capability and efficiency within the teams I lead, and through cross-collaboration with other technology teams. My role includes fostering an inclusive environment to boost employee engagement, improving the employee experience, and enhancing innovation.


  1. What made you choose a career in technology?

In full transparency, I had not declared a major when I began my secondary education journey. Someone suggested that I could make a decent living in computer science. I found my passion in this field once I experienced how I could make a difference.


  1. Did you study an IT or technology-related subject at GCSE, A-Level, or University?

Yes, I started with a major in Computer Science and transitioned to Management Information Systems.


  1. Did you get any work experience in IT or technology before this role?

Yes, my entire 29-year professional experience has been in the file of IT.

  1. Do you think there is a lack of females in the IT and tech sector?

Yes, I do. Research shows that women are less likely to choose a career in STEM.


  1. Do you find there is a stereotype that a career in IT or technology is just for men?

Yes. Girls are exposed to non-stem-related toys and activities even at a young age.


  1. What would entice women to study technology-related courses?

Some ways to attract women to study technology-related courses are to use inclusive language when discussing STEM, acknowledge technology-related achievements, and have a supportive network.


  1. Are there barriers when it comes to women getting into tech?

Yes, the barriers of the lack of representation of women in technology, the pay gap, and opportunity for advancement compared to their male counterparts.


  1. How could we encourage more women to start tech careers?

The same answer as question seven.


  1. What advice would you give to young women at the start of their career?

To step into your career with confidence. Find your area of passion in STEM and put your focus, talents, and energy into that passion. Do not let society define you, walk in your identity.