Can you succeed in a tech-driven organisation without a technical background? According to Ruth, Director of International Operations, the answer is a resounding yes.
In this insightful interview, we explore the vital intersection of operations, leadership, and technology. Discover how a background in History, International Relations, and an MBA can bridge the gap between business strategy and social impact, why non-technical roles act as the “glue” holding modern tech organisations together, and how breaking down the assumption that “tech equals coding” can pave the way for greater diversity and inclusion in the sector.
As Director of International Operations at an organisation of around twenty people, my role covers almost everything you’d associate with “operations” – People, Finance, Tech, Legal, and more. What makes it distinctive is that Sortition Foundation and our subsidiary, Sortition Europe Nonprofit Kft, run like a workers’ cooperative, built on consensus-based decision-making. So while I hold responsibility for those areas, I mostly deliver them collaboratively, working alongside other members in cross-functional working groups. I’m also part of the directors’ working group, where together we shape the story, structure and strategy of the organisation.
I’ve learned that at its heart, most organisations are the same – we are made of a diversity of people all hopefully driving towards the same goal. So, whilst I may not know how to code (or even read code – gasp), people are fundamentally the same and working together to achieve a mission binds us to the same sort of language!
I’d point to a few things: showing that “a career in tech” doesn’t have to mean a technical role – organisations like ours need people, finance, legal and strategic expertise just as much as engineering skill. Mentorship and visible role models help too, especially from women in senior positions. And workplace culture matters enormously; at Sortition, our cooperative, consensus-based way of working has meant I’ve never felt like an outsider despite not having a technical background myself.